To determine how much a business is worth, a valuation professional must develop a comprehensive understanding of how it runs. Financial statements and tax returns tell only part of the story. In-person inquiries provide additional insights that can significantly impact value conclusions. Owner and manager interviews If a valuator hasn’t previously toured a company’s facilities, expect him or her to request a site visit soon after being hired. This gives the expert an opportunity to observe business operations and interview company personnel. Depending on the company’s size and the engagement’s confidentiality requirements, the valuation expert might want to talk to managers from various departments in addition to the owner(s) and other top leaders. Interviews typically cover a broad range of subjects, including but not limited to: Operations history, ...